Location

This position is in our Edison, NJ office.

Job Description

The position of Administrative Assistant / Sales Administrator is a key role in executing daily operational efficiency & organizational objectives.  Primary responsibilities include customer service support, organization & maintenance of sales databases as well as general administrative duties throughout the office (as needed).  Success in the role can lead to advancement and new opportunities.  This person will report directly to the Director of Customer Service & Inside Sales. 

Responsibilities & Duties

• Supports sales leadership with high profile customer requests promptly and accurately. This includes preparation of submittals, expediting sales orders, direct sales billing, etc.
• Maintains sales databases including our CRM and provides support to the sales team as required
• Develops and maintains a knowledge of our products, pricing, promotions, procedures, and other important issues.
• Seeks out and develops improved processes to improve efficiency and productivity.
• Assists with administrative functions including operation of the phone system, filing, registrations/travel accommodations, etc.
• Ability to work independently as well as a team member

Qualifications & Skills

• A college degree is preferred but not required for the right candidate
• Attention to detail, exceptional organization and ability to multi-task are essential
• Strong communication skills, including both verbal/phone and written
• Proficient in Microsoft Office, Adobe and related products; Advanced Microsoft Excel skills are preferred
• ERP (Epicor) experience is a bonus
• Customer Service background preferred

Salary & Benefits

• Competitive salary commensurate with work experience
• Excellent medical
• Dental
• 401K with company match
• Supplemental insurance
• Performance incentives
• Paid leave including holidays, vacation, sick, personal and floating holidays

To Apply: Please send your resume to info@raritangroup.com

Location

This position is in our Edison, NJ location

Job Description

The Inside Sales Representative position is responsible for developing, maintaining and enhancing customer relationships through product knowledge, problem-solving and responsiveness.  You will partner with the Outside Sales Representatives on a regular basis and function in a team environment reporting to the Director of Inside Sales & Customer Service.   

Responsibilities & Duties

• Actively engage customers to fully identify needs, process inquiries, interact with vendors, prepare quotations, and secure orders both independently and in partnership with the OSR
• Manage all aspects of a project/order including submittal preparation, vendor coordination, scheduling, deliveries, emergencies and billing disputes
• Utilize an ERP/operating system and CRM to manage all aspects of customer engagement. Experience with Epicor is preferred however not a requirement
• Demonstrate a high level of product knowledge and participate in training seminars across all product categories in an effort to deliver best in class technical support
• Occasionally travel with OSR to better understand customer needs, assess future opportunities and strengthen the overall relationship

Qualifications & Skills

• 3-5 years’ experience in industrial MRO, valve & automation, steam, and chemicals is preferred, willing to train the right candidate
• Excellent verbal and written communication skills, time-management and organization
• Ability to work independently and multi-task while maintaining exceptional attention to detail
• Proficient in Microsoft Office, Adobe and related products
• ERP (Epicor) experience is preferred

Salary & Benefits

• Competitive salary commensurate with work experience
• Excellent medical
• Dental
• 401K with company match
• Supplemental insurance
• Performance incentives
• Paid leave including holidays, vacation, sick, personal and floating holidays

To Apply: Please send your resume to info@raritangroup.com

Location

This position is in our Edison, NJ location.

Job Description

The Inside Sales Representative position is responsible for developing, maintaining and enhancing customer relationships through product knowledge, problem-solving and responsiveness.  You will partner with the Outside Sales Representatives on a regular basis and function in a team environment reporting to the Director of Inside Sales & Customer Service.   

Responsibilities & Duties

• Actively engage customers to fully identify needs, process inquiries, interact with vendors, prepare quotations, and secure orders both independently and in partnership with the OSR
• Manage all aspects of a project/order including submittal preparation, vendor coordination, scheduling, deliveries, emergencies and billing disputes.
• Utilize an ERP/operating system and CRM to manage all aspects of customer engagement – Experience with Epicor is preferred however not a requirement
• Demonstrate a high level of product knowledge and participate in training seminars across all product categories in an effort to deliver basic technical support to customers. Coordinate second level technical support from vendor partners or subject matter experts.
• Occasionally travel with OSR to better understand customer needs, assess future opportunities and strengthen the overall relationship

Qualifications & Skills

• 3-5 years’ experience in the water / wastewater industry is preferred, willing to train the right candidate
• Excellent verbal and written communication skills, time-management and organization
• Ability to work independently and multi-task while maintaining exceptional attention to detail
• Proficient in Microsoft Office, Adobe and related products
• ERP (Epicor) experience is preferred

Benefits

• Competitive salary commensurate with work experience
• Excellent medical
• Dental
• 401K with company match
• Supplemental insurance
• Performance incentives
• Paid leave including holidays, vacation, sick, personal and floating holidays

To Apply: Please send your resume to info@raritangroup.com

Responsibilities & Duties

• Create Strategic Account Plans for a portfolio of customers that include continually gathering information about their needs, assisting with technical information about Raritan Group/Raritan Valve & Automation products and services.
• Sell full range of products and services to existing customers by establishing and maintaining relationships with key decision makers within the customer’s organization, making product recommendations, providing information to solve customer problems, providing technical support, conducting demonstrations, and taking orders. Prepare quotes for customer projects.
• Generate new business with existing customers by probing for additional information of customer needs to ensure complete penetration of customer accounts. Use Company approved sales and marketing techniques and tools.
• Expand customer base and create new customers by reviewing business directories for potential customers, making cold calls on possible new accounts, following up on leads from vendors and from trade shows, presenting the company’s products and services to decision makers and asking for an opportunity to serve their needs.
• Prepare sales information reports by generating and maintaining information in company based reporting process, preparing itinerary, sales call, and high impact reports for management review. Complete expense reports for management approval per company policy.
• Maintain customer information files per company policy by entering and updating current contact and product usage information in proprietary data processing system.
• Collaborate with inside sales on resolving credit issues and on maintaining quote files. Perform inside sales duties as needed to assist with the overall operation of the branch.
• Participate in company and vendor- based training on a regular basis.
• Cover geographic area of NJ & lower NY State.

Qualifications & Skills

• 2-3 years of experience or training in industrial wholesale distribution in the pipe, valve and fitting industry preferred
• 2-3 years of outside sales experience

Salary & Benefits

• Competitive salary commensurate with work experience
• Excellent medical
• Dental
• 401K with company match
• Supplemental insurance
• Performance incentives

To Apply: Please send your resume to info@raritangroup.com